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TECHNICAL SUPPORT

August 25, 2014
It has been a very interesting and learning weekend, with an extraordinary good result.     I got the first improvement when I removed the wires.     When I changed the connection of the cable with your recommendation everything fell into place.    

I have now a wonderful antenna working very well, even it is only 9 meter up in the air.     I want to express my gratitude to you Gary, not letting me down in this situation even all the problems i caused by myself. After 40 years in the business world, I have very seldom met such a service minded company. I will recommend your products.   All the best.     73, OZ2NN

Customer Service

August 25, 2014

I received my repair parts today. They were packed very well and arrived in excellent condition. Thanks for the great service.

Jim Baker WB9EDL

Customer Service

August 25, 2014

My sincere thanks for the quick response Melissa! Your company is #1 in my book for customer service. I have purchased at last four of your great beams over the years and have always had great performance.

Allen K6USN

TECHNICAL SUPPORT

January 04, 2014
Again, thank you for the information. Today, finally, I was able to get the antenna to under 1.6 SWR in all the 2M band. Excellent support as always! There is a point at 145.300 that it is flat 1.1, goes to 1.6 at 144.00 and stays at 1.4 at 148.00. Excellent. 73's! Wish you guys a great 2014!! Jose WP4OFO

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